Enghouse Systems Limited operates in the Prepackaged software sector. Enghouse Systems Limited (Enghouse) is engaged in the development of enterprise software solutions for a variety of vertical markets. It has two segments: the Interaction Management Group, which serves the customer service market segment through the provision of Interactive Voice Response (IVR) systems and speech and voice recognition solutions, as well as an advanced contact center platform that manages multichannel customer interactions and its customers include insurance companies, banks, utilities, as well as high technology, health care and hospitality companies, and the Asset Management Group, which provides visual-based software solutions for the design and management of complex network infrastructures to telecommunications, utilities, public and private transportation and oil and gas companies. On November 1, 2009, it completed the acquisition of Pulse Voice Inc. of Markham, Ontario. On April 6, 2010, it acquired Mettoni Limited. On June 1, 2010, it acquired Telrex LLC. In
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