Commonwealth Bank of Australia is a provider of financial services, including retail, business and institutional banking, funds management, superannuation, general insurance, broking services and finance company activities. The Company's segments include Retail Banking Services, which provides home loan, consumer finance and retail deposit products; Business and Private Banking, which provides banking services to relationship managed business and agribusiness customers; Institutional Banking and Markets, which services its corporate, institutional and government clients; Wealth Management segment, which includes platform administration, and general insurance businesses; New Zealand, which includes the banking and funds management businesses operating in New Zealand; Bankwest, which offers a range of deposit products, and IFS and Other Divisions, which includes the Asian retail and business banking operations.

Sales Analysis. Commonwealth Bank of Australia reported sales of A$40.59 billion (US$27.52 billion) for the fiscal year ending June of 2019. This represents a decrease of 3.6% versus 2018, when the company's sales were A$42.10 billion. The sales level in 2019 was fairly close to the level five years ago: in 2014, Commonwealth Bank of Australia had sales of A$40.89 billion. Contributing to the drop in overall sales was the 8.6% decline in Institutional Banking and Markets, from A$2.67 billion to A$2.44 billion. There were also decreases in sales in Retail Banking Services (down 4.5% to A$11.34 billion) . However, these declines were partially offset by the increase in sales of Business and Private Banking (up 48.5% to A$6.57 billion) and New Zealand (up 15.7% to A$2.47 billion) and Ifs and Other (up 10.6% to A$707.00 million) .